Water
The responsibility of the Water Department is to provide the citizens of Niles with clean water. They must purify water as it comes from the reservoir, and monitor the various chemical and substance levels in the water to ensure the safety and health of those that drink/use the water. This department also must monitor stores of water to be sure that there is enough to provide to the city, that all modes of transporting the water from the reservoir and to the people are safe and in proper working order, i.e. pipes are secure and not broken or leaking, and to respond to water emergencies, such as a water main break.
The source for drinking water in Niles is the Meander Creek Reservoir. Meander Water treats approximately 24 million gallons per day of raw water, and pumps it to Youngstown, Niles, and McDonald. These communities distribute the water to residents and surrounding areas. Treatment includes chemical addition for softening, disinfection, fluoridation, taste & odor control, mixing, settling, filtration, and pumping. Niles distributes approximately 6 million gallons per day through 100 miles of pipeline to residents and sells water to Girard, Lordstown, Mineral Ridge, and portions of Howland and Weathersfield Townships. The water produced meets or exceeds State and Federal regulations.
The Mahoning Valley Sanitary District water system treats the water to meet drinking water supply quality standards, but no single treatment technique can address all potential contaminants. The potential for water quality impacts can further be decreased by measures to protect Meander Creek Reservoir and its watershed. More detailed information is provided in the Mahoning Valley Sanitary District’s Drinking Water Source Assessment Report, which can be obtained by calling John Nemet at (330)652-3614. The MVSD Meander Creek Reservoir Drinking Water Source Protection Plan is available at the meanderwater.org website by clicking on the link for Administration Public Records.
Water line breaks and repairs are the most common reason for issuing a boil water advisory. Other circumstances that warrant an advisory include loss of pressure in a significant portion of the distribution system.
FAQ’s
Why are boil advisories necessary?
Boil advisories protect residents from possible contamination of the water due to a loss of adequate pressure in the water main. Boil advisories are issued when water lines do not maintain adequate levels of pressure due to planned water main repairs or replacement, or because of an emergency, such as a water main break. When water lines lose pressure, they may be subject to soils or debris entering the system.
Why didn’t I have more notice of the boil advisory?
If it is a planned repair or replacement you will be given notification via the City mass alert notification system. If it is due to a water main break, our crews work very hard to make the necessary repairs without losing pressure in the lines so citizens do not have to be inconvenienced with a boil advisory. Unfortunately, sometimes losing pressure cannot be avoided, regardless of their efforts, and a boil advisory must be issued.
How do I know when my water is safe to drink again?
Boil advisories are issued for specified amounts of time. This time allows for thorough testing of the water prior to the expiration of the boil advisory. The boil advisory extends throughout the period of disruption, repair of the line, and the testing of the water after repairs have been made.
What should I do if I have been issued a boil advisory?
Run cold water taps to flush lines, then boil water for drinking and cooking.
- Flush all taps used for drinking and cooking by running cold faucets for at least 3 minutes.
- Boil the water for 3 minutes and cool before using (or use bottled water). Boiled or bottled water should be used for drinking, making formula, making ice, brushing teeth, washing dishes, and preparing food until the advisory expires. You may resume normal tap water use at that time unless notified that the advisory is extended.
- If your water appears discolored, avoid washing clothes or using the hot water taps until you have run the cold water faucets and the water clears.
For what uses should I boil the water?
Water that will be used for drinking, brushing teeth, making ice, washing dishes, making formula, and for all food preparation needs to be boiled for 3 minutes prior to using while under a boil advisory.
Can I use my coffee maker, water, or soda dispenser?
Do not use if they are directly connected to your water supply. Use bottled water or water that has been boiled or disinfected for making coffee and ice. Also, filters don’t work for removing bacteria. Once you have been notified that the boil advisory has been lifted, these devices should be cleaned, disinfected and flushed according to the operator’s manual for the device.
How should I was my hands during a boil advisory?
Vigorous hand washing with soap and your tap water is safe for basic personal hygiene. However, if you are washing your hands to prepare food, you should use boiled (then cooled) water, disinfected or bottled water with hand washing soap.
Why is my water rusty?
It is normal to experience air and/or rust in tap water once water service has been restored. Please run each of the cold water faucets until the water runs clear. Avoid washing clothes or using hot water taps until you have done so.
Please Read:
- The City of Niles requests your help in completing this important survey to document the material of water service line from the water meter to just outside of your house or business. The city is asking this information to determine if there are any lead services in the residents service lines and for the completion of a lead service line inventory map.
- Questions regarding the survey or to complete the survey via telephone: Please call 1-800-674-7961
- Direct Link to Survey: https://120water.formstack.com/forms/cityofniles?id=5621542
- QR code is below:
Niles Backflow Prevention Program
Backflow Prevention
What is a backflow?
A water system depends on pressure to keep water flowing in the proper direction through the pipes. However, anything that causes a drop in water pressure can create a reverse flow from a homeowner’s plumbing system back into the public water system. This is called backflow.
For example, if you have a garden hose submerged to fill a bucket, Jacuzzi, fish tank, etc., and the water system suddenly loses pressure, the flow of water can be reversed, sucking any contaminants in that water backwards into the system.
A cross-connection is any physical connection between a possible source of contamination and the public water system. For example, if a homeowner or business uses a cistern or an old well for outdoor watering, it cannot in any way be connected to pipes that are connected to the City of Niles water system. Even with a valve in place, it is illegal.
Residents or businesses with an in-ground sprinkler or irrigation system will be required to have an approved, testable backflow prevention device on lawn irrigation systems (either a pressure vacuum breaker or a reduced pressure principle backflow device). They must also provide proof that the backflow prevention device has been inspected and tested by a certified tester annually. Most lawn irrigation installers and local plumbers can provide these services.
The City of Niles is permitted to conduct future inspections of residences or businesses connected to the water system and require the installation of backflow prevention devices as needed.
What are examples of cross-connections and backflow scenarios?
- Soapy water or other cleaning compounds back-siphoned into your water supply plumbing through a faucet or hose submerged in a bucket or laundry basin.
- A hose submerged in a swimming pool creates a pathway for pool water to enter your water supply plumbing.
- Fertilizers / pesticides back-siphoned into your water supply plumbing through a garden hose attached to a fertilizer / pesticide sprayer.
- Chemicals / pesticides and animal or bird droppings drawn into your supply plumbing from a lawn irrigation system with submerged nozzles.
- Bacteria / chemicals / additives present in a boiler system back siphoned into the water supply.
- A connection made between a private well supply and the water being supplied by a public water system through the water supply plumbing.
What can I do to prevent backflow?
- Be aware of and eliminate cross-connections.
- Maintain air gaps. Do not submerge hoses or place them where they could become submerged.
- Use hose bib vacuum breakers on fixtures (hose connections in the basement, laundry room and outside).
- Make sure toilets have anti-siphon ballcock assemblies.
- Install approved, testable backflow prevention devices on lawn irrigation systems.
- Install an approved, testable backflow prevention device at your home’s water service connection.
- Do not create a connection between an auxiliary water system (well, cistern, body of water) and the water supply plumbing.
Who is responsible?
In Ohio, the responsibility for preventing backflow is divided. In general, state and local plumbing inspectors have authority over plumbing systems within buildings while Ohio EPA and water suppliers regulate protection of the distribution system at each service connection.
Water customers have the ultimate responsibility for properly maintaining their plumbing system. It is the homeowner’s or other customer’s responsibility to ensure that cross-connections are not created and that any required backflow prevention devices are tested yearly and are in operable condition.
What is the law?
Ohio Administrative Code Chapter 3745-95 requires public water suppliers to protect their water systems from cross-connections and prevent backflow situations. Public water suppliers must conduct cross-connection control inspections of their water customers’ property to evaluate cross-connection hazards.
If a homeowner is found to have a potential or actual cross-connection contamination hazard, the customer will be required to eliminate the hazard and / or install an appropriate backflow prevention device at the service connection and / or at the hazard.
- If you suspect a cross-connection exists at your residence, please contact Kevin Robertson at 330-544-9000 X:1171 or krobertson@thecityofniles.com
Backflow prevention is the process of ensuring that potentially hazardous materials do not contaminate the City’s water system through water lines.
As a water purveyor, the City of Niles is required by the Environmental Protection Agency and Niles Codified Ordinances to maintain a backflow prevention program.
Backflow prevention includes the review of building plans as well as inspection of local commercial properties to determine the degree of potential hazard to the city water system. If a backflow preventer is mandated, the City will inform the owner and provide guidance on the process.
Owners are responsible for the annual inspection of all backflow preventers. A list of certified plumbers/testers is available below.
Backflow Ordinance:
To find a certified backflow tester in your area, please search the Ohio Department Commerce website in the “Look It Up” section. Select “Industrial Complaisance”, then select “Plumbing/Backflow”, then select “Certified Testers”. Type in the County you live in for a list of certified backflow testers.
Certified Backflow Testers
To assist in protecting the Niles public water system, residents and businesses can report a cross-connection or backflow issue by contacting the Director of Public Service at 330-544-9000 ext. 1103.
Please see the following links to review the Ohio EPA’s rules and guidelines for backflow prevention, in relation to residential and cross-connection control. For more information contact the Director of Public Service at 330-544-9000 ext. 1103.
- Common Residential Hazzard
- Ohio-EPA Backflow Prevention and Cross-Control
- Backflow Prevention in a Residential Setting
ANY SUSPECTED CROSS CONNECTIONS PLEASE CONTACT THE CITY OF
NILES WATER SUPERINTENDENT
KEVIN ROBERTSON – krobertson@thecityofniles.com
330-544-9000 X: 1171
Backflow Reports
Contact
City Building
Lower Level
34 West State Street
Niles, OH 44446
330-544-9000
Extension – 1200
Hours
Monday – Friday
8:30 AM – 4 PM
The goal of the Niles Water Department is to produce the best quality of water possible for its residents and surrounding communities.
On this page you will find links to a number of documents concerning the treatment plant. There is a history of the plant, water quality reports, and the annual report. We welcome any questions you may have concerning water treatment or the quality of the water produced at this plant.